At Reeti Riwaz Events, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our event management services. Please read this policy carefully. By using our services, you agree to the practices described herein.

1. Information We Collect

We collect information you voluntarily provide to us when you:

• Fill out our contact or enquiry form
• Book or enquire about our event management services
• Subscribe to our newsletters or promotional materials
• Contact us by phone, email, or WhatsApp

The types of personal information we may collect include:

• Identity Data: Full name, date of birth (for event planning purposes)
• Contact Data: Email address, phone number, billing and delivery address
• Event Data: Event type, preferred date, venue, guest count, budget range
• Technical Data: IP address, browser type, operating system, referring URLs (collected automatically via cookies)
• Marketing Data: Your preferences in receiving marketing communications from us

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide event planning consultations
• Process bookings and manage our contractual relationship with you
• Send you relevant event updates, proposals, and promotional offers (with your consent)
• Improve our website and services based on usage patterns
• Comply with legal obligations and resolve disputes
• Prevent fraudulent activity and ensure security

3. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Partners: We may share event-relevant details with trusted vendors (caterers, decorators, photographers) strictly to deliver your booked services.
• Legal Requirements: We may disclose information where required by law or to protect the rights and safety of our company or users.
• Business Transfer: In the event of a merger or acquisition, your data may be transferred as part of business assets.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences and settings
• Analyse website traffic and user behaviour
• Deliver relevant content and advertisements

You can control cookie settings through your browser. However, disabling cookies may affect certain features of our website.

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include SSL encryption, secure server hosting, and restricted internal access to personal data.

However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Enquiry data is typically retained for 3 years; booking and contractual data is retained for 7 years in accordance with financial regulations.

7. Your Rights

Subject to applicable law, you have the right to:

• Access the personal information we hold about you
• Rectify any inaccurate or incomplete information
• Erasure of your personal data (subject to legal obligations)
• Object to or restrict our processing of your data
• Withdraw consent at any time for marketing communications

To exercise any of these rights, please contact us at hello@reetiriwaz.com.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: hello@reetiriwaz.com
• Phone: +91 98765 43210
• Address: Plot 45, Sector 18, Noida, Uttar Pradesh – 201 301, India